Troubleshooting Switcher Cast for Windows Does your PC have the required specs for Switcher Cast? button to see if there's an OS update available.Īlternatively, you can check with Apple's site for the most current OS version: Your OS version will be listed at the top.Ĭlick the Software Update. Your Mac must be on the latest macOS in order for Switcher Cast to function properly. If you've confirmed the Screen Recording permission is on, we recommend unchecking the box, exiting System Preferences, opening it back up, and enabling the permission again. Note: In some rare instances, the Screen Recording box shows a checkmark but the permission isn't actually enabled. Make sure there is a checkmark next to Switcher Cast.Ĭlick Screen Recording in the left sidebar. If the main Switcher device is "spinning" when connecting to Switcher Cast, please ensure Switcher Cast has all permissions enabled as follows: Newer versions of macOS have an extra security feature to prevent software from capturing the screen, so you may have to re-enable the Screen Recording permission more than once. The most common cause of Switcher Cast not working on a Mac is due to missing permissions for Camera and Screen Recording. Troubleshooting Switcher Cast for macOS Has your Mac given all necessary permissions to Switcher Cast? If a connection is now possible, add an exception for Switcher Cast to your firewall before re-enabling it. If you have an anti-virus program, please disable the firewall as follows: Is your Firewall preventing Switcher Cast from properly connecting?Ī firewall can prevent Switcher Cast from working as intended, as Switcher Studio needs to make contact with Switcher Cast on your computer in order to bridge the connection. If you have separate 2GHz and 5GHz networks, please ensure your devices are all on the same network. Your computer has to be connected to Wi-Fi, and it has to be the same network as your Switcher iOS devices. General Switcher Cast Troubleshooting Are your devices on the correct Wi-Fi network? Troubleshooting Switcher Cast for Windows Please select your computer model below to troubleshoot your individual needs: This issue is easily alleviated by adjusting settings on your computer and network, so that you can use Switcher Cast as intended. This commonly exhibits itself by either not showing your computer's name as a available source in the Inputs tab, or by showing an indefinitely rotating circle after tapping on your computer's name in Inputs. After installing Switcher Cast on your computer, you may still experience an issue connecting your computer's display to Switcher Studio for the first time.
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